Return & Refund Policy

Thanks for shopping at uisegsource.com. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Because our product comprises glassware, which must be packaged to a high standard before shipping, we operate a no-returns policy.
If you are unsatisfied with your product, please refer to our refund policy below.
If your product is in any way damaged on delivery, please notify us immediately at info@uisgesource.scot, remembering to include photography and a description of your damaged product, and we will investigate your order and its delivery

Refunds

If you are unsatisfied with your order, you have 14 days from date of delivery to notify us via email at lisa@uisgesource.scot. We will assess your request for a refund and, if approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Contact Us

If you have any questions on how to return your item to us, contact us info@uisgesource.com

Also refer to our Shipping Policy